Asking the Right Questions Guides Solutions to Improving Cleanliness


If we look at the current state of environmental hygiene, what we need to ask ourselves is, “Why is cleanliness still such a problem?”

In the past, hospitals have measured cleanliness using patient satisfaction survey responses. There are several pros and cons of this approach, though satisfaction surveys measure a patient’s impression of cleanliness, it does not objectively tell whether a surface is clean. This can be dangerous as a surface could look fine but be contaminated with infection-causing pathogens.