Patient Empowerment report (GOJO)

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Patient Empowerment in Infection Prevention and Hand Hygiene

Report Summary

No discussion of healthcare reform or quality improvement is complete without addressing the patient empowerment and engagement movement that continues to drive the move from a traditional "disease-centered model" to a more progressive "patient-centered model." As the Agency for Healthcare Research and Quality (AHRQ) explains, "In the older, disease-centered model, physicians make almost all treatment decisions based largely on clinical experience and data from various medical tests. In a patient-centered model, patients become active participants in their own care and receive services designed to focus on their individual needs and preferences, in addition to advice and counsel from health professionals."

Editor's Take

A growing body of evidence demonstrates that patients who are more actively involved in their healthcare experience better health outcomes and incur lower costs. As a result, many public and private healthcare organizations are employing strategies to better engage patients, such as educating them about their conditions and involving them more fully in making decisions about their care.

Takeaways for Your Business

  • Patient engagement can improve health outcomes, achieve better patient care and lower costs.