Personal Protective Equipment

Perception of Care, Contact Precautions Entwined in Patients' Minds, Studies Find

December 17, 2013

A recent study has found that patients placed in contact precautions were twice as likely to report perceived problems with care compared to patients without contact precautions, placing the common infection control practice at odds with hospital interests. These patient complaints are often reflected in diminished scores on the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, a standardized survey instrument and data collection methodology for measuring patients' perspectives on hospital care developed by the Centers for Medicare & Medicaid Services (CMS) along with the Agency for Healthcare Research and Quality (AHRQ).