2002 Health Care Service Excellence Summit Awards Announced
SAN DIEGO, Calif. - Given to celebrate the best practices among healthcare workers, the Health Care Service Excellence Summit Awards were recently announced.
The third annual award winners include:
Health Care Professionals -- Mary Gainey, Health-First/Cape Canaveral Hospital
Dedicated Volunteer - Mary Webster, Tri-City Medical Center
Exceptional Nurse - Patrice Stephens, RN, MS, Advocate Christ Medical Center
Empowering Manager - Eugene Richie, May Clinic Jacksonville
Customer Focused Physician - Kevin Choy, MD, Pacific Alliance Medical Center
Founder's Award - Alice Johnson, Hoag Memorial Hospital Presbyterian
Inspiring Administrator - Phyllis Van Crombrugge, Pacific Alliance Medical Center
Community Relationship Improvement Program - Sheila Brune, Great River Medical Center
Innovative Service Excellence Project - Tri-City Medical Center
Front Line Customer Service Trainer - Judith Campos, Pacific Alliance Medical Center
Front Line Customer Service Training Team - Fab Four, Tri-City Medical Center
Front Line Customer Service Trainer (third year) - John Hirsch, Hoag Memorial Hospital Presbyterian
Service Excellence Program Director - Loren Pop, Tri-City Medical Center
Service Leadership Team - Tri-City Medical Center
Service Recovery Program - six Star Plan, Tri-City Medical Center.
Beyond the Surface: Rethinking Environmental Hygiene Validation at Exchange25
June 30th 2025Environmental hygiene is about more than just shiny surfaces. At Exchange25, infection prevention experts urged the field to look deeper, rethink blame, and validate cleaning efforts across the entire care environment, not just EVS tasks.
Getting Down and Dirty With PPE: Presentations at HSPA by Jill Holdsworth and Katie Belski
June 26th 2025In the heart of the hospital, decontamination technicians tackle one of health care’s dirtiest—and most vital—jobs. At HSPA 2025, 6 packed workshops led by experts Jill Holdsworth and Katie Belski spotlighted the crucial, often-overlooked art of PPE removal. The message was clear: proper doffing saves lives, starting with your own.
