2002 Health Care Service Excellence Summit Awards Announced

October 29, 2002

SAN DIEGO, Calif. - Given to celebrate the best practices among healthcare workers, the Health Care Service Excellence Summit Awards were recently announced.

The third annual award winners include:

Health Care Professionals -- Mary Gainey, Health-First/Cape Canaveral Hospital

Dedicated Volunteer - Mary Webster, Tri-City Medical Center

Exceptional Nurse - Patrice Stephens, RN, MS, Advocate Christ Medical Center

Empowering Manager - Eugene Richie, May Clinic Jacksonville

Customer Focused Physician - Kevin Choy, MD, Pacific Alliance Medical Center

Founder's Award - Alice Johnson, Hoag Memorial Hospital Presbyterian

Inspiring Administrator - Phyllis Van Crombrugge, Pacific Alliance Medical Center

Community Relationship Improvement Program - Sheila Brune, Great River Medical Center

Innovative Service Excellence Project - Tri-City Medical Center

Front Line Customer Service Trainer - Judith Campos, Pacific Alliance Medical Center

Front Line Customer Service Training Team - Fab Four, Tri-City Medical Center

Front Line Customer Service Trainer (third year) - John Hirsch, Hoag Memorial Hospital Presbyterian

Service Excellence Program Director - Loren Pop, Tri-City Medical Center

Service Leadership Team - Tri-City Medical Center

Service Recovery Program - six Star Plan, Tri-City Medical Center.

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