High Tech in a High-Touch Environment: Keeping the Best of Both
June 03, 2021
Some fear that hospitals will become “Robots R Us” environments, but that is unlikely. Chatbots, although useful, are poor stand-ins for in-depth, in-person conversation with a health care provider. And if COVID-19 did anything, it put a million faces to the tragedy of what it’s like to die without human contact.