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Some fear that hospitals will become “Robots R Us” environments, but that is unlikely. Chatbots, although useful, are poor stand-ins for in-depth, in-person conversation with a health care provider. And if COVID-19 did anything, it put a million faces to the tragedy of what it’s like to die without human contact.

Health and Human Services Secretary Xavier Becerra: “Phase 2 of the COVID origins study must be launched with terms of reference that are transparent, science-based, and give international experts the independence to fully assess the source of the virus and the early days of the outbreak.”

Sara M. Reese, PhD, MPH, CIC, and Sarah Smathers, MPH, CIC, were 2 of the coauthors of a recent study that talks about how hospitals and other health care systems can bolster IP ranks.