Environmental Services

Hygienically Clean Healthcare certification demonstrates linen and uniform services companies’ commitment to cleanliness through independent, third-party laundry inspection and quantified microbial testing. Inspection and re-inspection verify that items are maintained, washed, dried, ironed, packed, transported and delivered using best management practices (BMPs) to meet key disinfection criteria. Between scheduled and supplemental inspections, ongoing microbial testing quantifies cleanliness and indicates laundry process adjustments. Certification requirements are based on international standards for processing healthcare linens and garments.

Most business and leisure travelers in the United States can't identify a bed bug, and yet the tiny pest evokes a stronger response in hotel guests than any other potential room deficiency--putting the hospitality industry in a difficult spot. In a survey of U.S. travelers conducted by researchers at the University of Kentucky, 60 percent said they would switch hotels if they found evidence of bed bugs in a guest room. Meanwhile, no more than a quarter said they would switch hotels for factors such as signs of smoking or dirty towels or linens. In the same survey, however, just 35 percent of business travelers and 28 percent of leisure travelers correctly identified a bed bug in a lineup of other common insects. The results of the research are soon to be published in American Entomologist, the quarterly magazine of the Entomological Society of America.