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A public/private enterprise taps into the entrepreneurial urge that will hopefully help the United States avoid the disastrous shortages of personal protective equipment that deviled the health care system in the first months of the COVID-19 pandemic.

La’Titia Houston MPH, BSN, RN, CIC: “We work not only with the bedside nurses and the sterile processors, but even with our clinicians, our physicians. They want a timeout before the procedure is even performed because they want to ensure that the scope did pass during the high-level disinfection procedure.”

Some fear that hospitals will become “Robots R Us” environments, but that is unlikely. Chatbots, although useful, are poor stand-ins for in-depth, in-person conversation with a health care provider. And if COVID-19 did anything, it put a million faces to the tragedy of what it’s like to die without human contact.